As I read the reviews of this establishment, I'm shocked. My son and I both had appointments this week with this dentist office. None what the negative things that I have read were done. Upon check in, we were greeted accordingly, as expected. I believe we may have waited about 15mins after the appt time before being seen (the wait time at my PCP is longer than that). I went in because of pain, which I knew I wanted it pulled. Dr. Shaker came in, introduced herself and we began to have a doctor/patient conversation. She was great, for the exception of putting that cold freeze on my teeth. LOL My extraction was scheduled the next day and same thing, no long wait and the staff was extremely personable. My son went yesterday and he's very pleased with the service. Thanks for the kindness and care for your patients. For our first visits, I must say they went very well. Time will tell if my review will change. I pray it doesn't and the service continues to be top tier.
Everybody was very friendly. The dental hygienist is very good. She has cleaned my teeth several times. The only negative thing that I have to say is that the last two times I was there I had to wait quite a while before I was seen. The dental hygienist did apologize to me for my wait. Maybe appointments should be spaced further out so that we are seen closer to the time of our appointment. I doubt that they would see us if we were 40 minutes late. Anyway I still recommend them but I wanted to bring that to their attention.