Bright Now! Dental & Orthodontics - Cleveland, OH (Steelyard Dr.)

The wait was excessive both times I went. I told them I couldn’t wait any longer and it was communicated to me “that when I have these types of visits, I should expect to wait a little longer than anticipated.” It was more than an hour. I think it should be communicated the wait time or they need to schedule windows because the waiting expectation is unique to this location. I had an issue with billing on my first visit. And then they asked me if I want to schedule for them to “fix my cavities” the doctor allegedly discovered after I said I couldn’t wait any longer and that the dental check needed to be done for my insurance.

I just had to the best care ever here today from the hygienist. He went above & beyond & fit me into his incredibly busy schedule. I have been needing a deep cleaning but needed the diagnosis first. All was done today. Honestly I was skeptical because of the negative reviews but I didnt run into issues I was worried I would. However I will say my appointment was a 8am & they didn’t call me back till 8:24am. I believe there was a total of 4/5 patients patiently waiting & we were all called at once but my time spent there was pretty fast. I would absolutely keep coming here especially for the dental hygienist.